How can I track my parcel delivery from my account?Updated 6 months ago

Keeping an eye on your KOBOMO order is easy! Here's how you can track your purchase every step of the way:

1. Log Into Your Account: Click on the 'Account' icon on the top right of your screen. Enter your login credentials to access your account.

2. Access Your Order History: Select 'My Orders' and locate the order you wish to track. Orders are usually listed chronologically, with the most recent purchases at the top.

3. View Order Details: Click on the order number to open the specific order’s summary. This page should provide comprehensive information about your order, including the items purchased, the total cost, and the current status of the order.

4. Track Your Shipment: If your order has been dispatched, you'll find a tracking number or link in the order details. This tracking number is your key to real-time updates on your shipment’s progress right to your door.

Click on the tracking link provided. This link will take you directly to the Australia Post website where you can view the shipping status.

Need Further Assistance?: If you can’t find your tracking information, or if there's an issue with the tracking, don't hesitate to get in touch with us and we'll look into it promptly for you.

Click here for contact information

By following these steps, you can conveniently monitor the status of your order from the moment it’s processed to when it arrives at your doorstep. We at KOBOMO are committed to keeping you informed and satisfied with every purchase.