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Shipping + Delivery Status

Where is my order? How long will it take for me to receive it? How do I find my order tracking number?

Where is my order?

If you're wondering about the status of your KOBOMO order, here are some steps to guide you:. 1. Look for your Dispatch Confirmation Email: A confirmation email with an Australia Post tracking number is automatically sent when your parcel has been pi

How will I know if my order has been posted?

At KOBOMO, we ensure that you're promptly informed about the dispatch of your orders. Here's how you can stay updated:. 1. Order Dispatch Confirmation Email: You'll receive an email from KOBOMO as soon as your parcel is dispatched. This email serves

How can I track my parcel delivery from my account?

Keeping an eye on your KOBOMO order is easy! Here's how you can track your purchase every step of the way:. 1. Log Into Your Account: Click on the 'Account' icon on the top right of your screen. Enter your login credentials to access your account. 2.

Managing your parcels with Australia Post - MyPost

What is MyPost?. Manage deliveries with MyPost - Australia Post (auspost.com.au). MyPost is a free personal account offered by Australia Post that provides a range of convenient features and benefits designed to make managing your deliveries easier a

How do I change a shipping address on my order?

We understand that life happens, and sometimes you need to update your shipping address after placing an order. At KOBOMO, we're here to help make that process as smooth as possible. Contact Us Immediately! Send us an email with your order number and

How much does postage cost?

Whether you’re buying one garment or a bundle, this is the maximum postage cost you’ll pay. No surprises, no hidden fees!. We believe in transparency. Instead of hiding postage costs in the price of our garments, we charge separately so you know exac

When will my order be sent?

We know how exciting it is to get your order quickly, and we work hard to make that happen! Here’s the scoop:. Orders placed before midday: We aim to get these wrapped, packed, and handed off to Australia Post the same afternoon whenever possible. Ty

Can my order be shipped to an international address?

Absolutely! The shipping cost will be calculated at checkout. All International orders are sent via Australia Post International Pack and Track. International customers are responsible for the payment of any local import taxes and duties that may app

Can I pick up my order from your studio?

Absolutely! We’re happy to offer studio pickups for our local customers and even go the extra mile—literally—with free local delivery if you’re nearby. Here’s how it works:. If you’re located close to our studio in Noosaville, we’d be delighted to br