I've received the wrong itemUpdated 5 months ago
We’re committed to making things right and ensuring you have a great experience with us—even when things go a little sideways. Let us know, and we’ll sort it out! Simply email us at [email protected] and provide details of your order no. and the item you have received in error.
Once we’ve reviewed the issue, we’ll arrange to send you the correct item on the next post. We'll also include a reply-paid postage satchel for you to return the incorrect item that you received by mistake.
We're also here on 07 5449 9330 if you'd prefer to chat.