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Customer Support

How can I contact customer service?

Our friendly customer service team is here to help with any questions or assistance you may need. You can reach us in the following ways:. We’re always happy to assist with sizing, product information, or anything else you might need. Please don’t he

Do you have a phone number I can call for assistance?

Yes, you can call us at 07 5449 9330 during our studio hours, 8am to 3:30pm, Monday to Friday. We’ll be happy to assist you!

Is there live chat support available?

Yes, we have a chat function available on our website that you’re welcome to use! Your messages will be directed to our customer support system, where we’ll respond as promptly as possible during our studio hours, 8am to 3:30pm, Monday to Friday (AES

I've received the wrong item

We’re committed to making things right and ensuring you have a great experience with us—even when things go a little sideways. Let us know, and we’ll sort it out!  Simply email us at [email protected] and provide details of your order no. and the it

An item I've received has a fault

If you’ve received a faulty item, we’re here to help resolve the issue quickly and fairly. Start by contacting us with your order details and a description of the fault. Include clear a photo so we can assess the issue more efficiently. Our team will